Contact Letslucky Casino

Need help with Letslucky Casino? Email our support team at support@letslucky-casino.best. Please provide enough information for us to understand your question and assist you efficiently. Support requests are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the enquiry.

Letslucky Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), with Hollycorn N.V. as the registered operator on the SOFTSWISS platform.

Welcome PackageUp to $4,500 + 220 Free Spins

  • OperatorHollycorn N.V.
  • Established2022
  • PlatformSOFTSWISS
  • Game Providers140+ including NetEnt, Pragmatic Play, Evolution

How to get in touch

For assistance, send your message to support@letslucky-casino.best. This is the main contact method for player enquiries. Our support team can review your request and provide information relevant to your account or the service. If your question concerns a transaction, verification request or technical issue, please allow time for the necessary checks.

What to include in your email

  • Your account email address or username.
  • A short, clear description of the issue or question.
  • Relevant dates, transaction details or error messages, where available.
  • Screenshots if they help explain the problem. Please do not include passwords or other unnecessary sensitive information.

Including these details can help support understand your request faster and reduce the need for follow-up messages. For account-related matters, contact us from the email address linked to your account where possible.

What we can help with

  • Account access, profile questions and verification requirements.
  • Deposit and withdrawal enquiries.
  • Questions about bonus terms and promotional conditions.
  • Technical problems, website errors or difficulties using your account.
  • Responsible gambling requests, including requests for assistance with your play.

Please write clearly and send one message with all relevant information where possible. If you have already contacted support about the same matter, replying to the existing email may help keep the conversation together. We aim to respond to enquiries usually within 24 hours, but some requests may take longer when additional review is needed.