Letslucky CasinoCookies Policy

Cookies Policy

This Cookies Policy explains how Letslucky Casino uses cookies and similar technologies when you visit or use its website. It should be read together with the website’s Privacy Policy and Terms and Conditions. Cookies help the website work properly, remember selected preferences, understand how visitors use its pages and support a safer, more consistent online experience.

Letslucky Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), with Hollycorn N.V. as the registered operator on the SOFTSWISS platform.
  • OperatorHollycorn N.V.
  • Established2022
  • PlatformSOFTSWISS
  • Game Providers140+ including NetEnt, Pragmatic Play, Evolution

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They contain information that can be read by the website or by an authorised service provider when you return. Cookies do not normally contain information that directly identifies you by name. Depending on their purpose and the way they are used, however, cookie information may be linked with other information held about your account, device or website activity.

Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until you remove them. Cookies may be set by Letslucky Casino, or by third-party services that support website functions, security, analytics, communications or advertising.

Similar technologies can include pixels, tags, local storage, software development kits and other tools that collect or store information about a device or interaction with a website. In this policy, the term cookies generally includes these technologies where appropriate.

How Letslucky Casino uses cookies

The cookies used on the website may perform different functions. Some are necessary for the website to operate, while others help us understand usage or provide a more relevant experience. The exact cookies and technologies in use may change as the website, its features and supporting services develop.

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for you to move between pages, access secure areas, maintain a session or use account-related features. They may also help us remember security settings, detect unusual activity and protect the website from misuse. Because these cookies are important to the operation and security of the service, they may not be available for full deactivation through cookie preference tools. If you block them in your browser, some parts of the website may not operate correctly.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They are intended to make future visits more convenient and can help the website provide features that are more suitable for your device or browser. If you disable these cookies, the website may not remember your choices and you may need to enter or select them again.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the way a visitor arrived at the website and whether an error occurred. This information is generally used in an aggregated or otherwise analysed form to measure performance, identify technical issues, improve navigation and develop the website.

Security and fraud prevention technologies

Cookies and similar tools may be used to help maintain the integrity of the website and related services. They can assist with recognising trusted sessions, identifying automated or suspicious activity, preventing abuse and supporting account protection. Information collected for these purposes may be assessed alongside other technical information, such as device details, browser information, approximate location or login activity.

Marketing and advertising cookies

Where used and permitted, marketing or advertising technologies may help measure campaigns, understand how visitors respond to communications and show information that may be more relevant to their interests. These technologies may be operated by Letslucky Casino or by selected third parties. Marketing cookies are not required for basic website operation. You can usually manage or refuse them through the website’s cookie controls or your browser settings.

Third-party cookies and external services

Some website features may be provided with the assistance of third-party service providers. These providers may place or access cookies and similar technologies on the website to deliver their services. Examples may include providers supporting website analytics, security, hosting, customer communications, content delivery, payment-related functions or technical performance.

Third-party cookies are controlled by the organisation that sets them and may be subject to that organisation’s own privacy information and cookie practices. Letslucky Casino does not control every third-party cookie or the way an external provider processes information. You should review the relevant third party’s information where you want to understand its practices in more detail.

The website may also contain links to external websites, applications or services. Once you follow an external link, the third party’s terms, privacy policy and cookie practices may apply instead of this policy. We recommend checking those documents before providing personal information or using an external service.

Managing and deleting cookies

When available, the website’s cookie banner or preference centre may allow you to accept, reject or adjust certain categories of cookies. You can also manage cookies through the settings of your internet browser. Most browsers allow you to view stored cookies, delete individual cookies or remove all cookies, block cookies from particular websites and reject cookies generally.

The method for changing cookie settings differs between browsers and devices. Browser help menus usually explain how to find these controls. You may also be able to control some mobile or device-level tracking settings through the operating system’s privacy settings.

If you delete or block cookies, some website features may not work as intended. You may be signed out of your account, lose saved preferences, experience reduced functionality or need to repeat certain steps. Blocking analytics or marketing cookies should not normally prevent access to core website functions, although the overall experience may be less personalised.

  • Accept cookies when they are necessary for a requested website function.
  • Reject or limit optional cookies through the available cookie preference controls.
  • Delete existing cookies through your browser or device settings.
  • Use private or incognito browsing where appropriate, noting that this does not make you anonymous.
  • Review your browser settings regularly because preferences may not automatically apply across every device or browser.

Privacy, updates and further information

Cookie information may include technical identifiers, device information, browsing activity and preferences. Where this information is personal information under applicable law, it will be handled in accordance with the Letslucky Casino Privacy Policy and applicable Australian privacy requirements. Cookie data may be combined with information you provide directly or information collected when you use the website, account features or related services.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, legal requirements or the way services are provided. When changes are made, the updated version will be made available on the website and the date or other notice may be updated where appropriate. You should review this page periodically so that you remain aware of how cookies are used.

This policy does not change the way any gambling product, account feature or promotion operates. Separate terms and conditions may apply to those services. You should read the relevant information before using the website or participating in any gambling activity.

If you have questions about this Cookies Policy or how cookies are used, please use the contact or support options made available on the Letslucky Casino website. Do not include unnecessary sensitive information in a general enquiry. For information about personal information, access requests, corrections or privacy concerns, refer to the Privacy Policy and follow the process described there.

Your choices matter

You can choose whether to allow many optional cookies. Making a choice about cookies does not replace the need to use online gambling services responsibly. If gambling stops being enjoyable or begins to cause concern, consider using the responsible gambling tools and support information available through the website.